I’m Proud to Be Featured in Consultant Magazine
I’m thrilled to share some exciting news! I was recently featured in Consultant Magazine’s article: “6 Strategies for Handling Conflicts With Clients Over Marketing Strategy.”
It’s an honour to have my insights recognised alongside other respected consultants. In this blog, I want to reflect on why this matters, the strategies I shared, and how they shape the way I work with clients at RBM HR Services.
Why This Matters
Conflict isn’t always negative. In consultancy, it can highlight important issues—unspoken expectations, unclear goals, or misaligned priorities.
Being included in this article validates my belief that handling conflict with honesty, empathy, and clear communication is essential to building strong client partnerships.
The Strategies I Shared
- Lead with honesty – Be upfront from the start, even if the questions are uncomfortable. It’s better to know if we’re aligned early on.
- Listen attentively – Every client’s situation is unique. Listening beyond what’s said helps uncover real needs.
- Maintain consistent communication – Clear updates and regular check-ins build trust and prevent misunderstandings.
- Show empathy – Understanding the client’s perspective strengthens collaboration.
- Set clear expectations – Transparency about what’s possible, timelines, and challenges avoids disappointment later.
- Diagnose root causes first – Address the underlying issue, not just the symptoms, to create lasting solutions.
How This Shows Up in My Work
At RBM HR Services, I put these principles into practice through:
- Discovery sessions that go beyond surface-level issues.
- Structured communication plans so clients always know where things stand.
- Feedback loops that encourage open conversations when adjustments are needed.
These steps create strong, trusted relationships where even difficult conversations can be productive.
Moving Forward
Being featured in Consultant Magazine is not just recognition—it’s a reminder of the values that guide my work:
- Building partnerships, not just delivering transactions.
- Creating space for open and honest conversations.
- Designing strategies that work in practice, not just on paper.
I’m grateful to my clients who continue to trust me with their challenges and goals, and to Consultant Magazine for featuring my perspective.
Read More & Get in Touch
If you’d like to read the full article, you can find it here: 6 Strategies for Handling Conflicts With Clients Over Marketing Strategy.
And if you’d like to explore how I can support your organisation with HR or strategy consulting, please get in touch with me today.