RBM HR Services ltd
HR That Makes Sense for Small Businesses
Practical HR support and people-management training for growing businesses.
Whether you’re employing your first person, dealing with a people problem, or have managers who were promoted because they’re brilliant at their job but were never actually taught how to manage people, I’m here to help.
What brought you here today?
I Need to Get HR Right
Employing people shouldn’t feel like a minefield.
Whether you’re taking on your first employee or your business is growing, I’ll help you put the right HR foundations in place, from contracts and policies to onboarding and probation.
I’ve Got a People Problem
Not sure what to do next? That’s where I come in.
Absence, performance, behaviour, difficult conversations or disciplinary issues. I’ll help you work out what to do, what to say and how to deal with it fairly and confidently.
My Managers Need Support
Great at their job. Managing people? That’s a different skill.
Practical, down-to-earth training that gives managers the confidence and skills to have better conversations, manage performance and get the best from their people.
Hi, I’m Ruth.
Independent HR consultant, trainer and someone who believes HR shouldn’t make running a small business harder than it already is.
I’ve worked in HR for over 25 years, and one thing I’ve learned is that most small business owners don’t need more HR jargon. They need someone they can call when they’re thinking, “What on earth do I do about this?”
That’s where I come in.
I help small businesses get the people side right, from putting the basics in place to dealing with those tricky situations that inevitably crop up when you employ people.
And because great employees don’t automatically become great managers, a big part of my work is helping new and accidental managers develop the confidence and practical skills to lead people well.
Straightforward advice. Practical support. No corporate nonsense.
From Arms Folded to Confidently Managing People.
A manager I worked with wanted absolutely nothing to do with training. Arms folded, disengaged and clearly counting the minutes until it was over.
So I changed my approach.
I ditched the rigid workbook, made the sessions more conversational and practical, and worked with him rather than at him.
And something clicked.
Today, that same manager confidently tackles difficult conversations and complex people issues that he once would have avoided.
That’s why I don’t believe in one-size-fits-all training.
If the learning doesn’t work for the person in front of me, I change the learning.
Latest News
Start Strong: A 30‑60‑90 Day Plan For New And First‑Time Managers
January promotions are exciting, and a bit daunting. You want to start well, set clear expectations, and earn trust quickly. A simple plan can steady the nerves and focus your energy. Here is a practical 30-60-90 roadmap with people-first milestones you can use from...
Holiday Season HR: Managing Leave, Conduct And Complaints The Right Way
The run up to the holidays can be a brilliant time for your team and a headache for your rota. You are juggling last-minute orders, leave clashes, party plans, and the odd complaint. Morale matters, and so does compliance. Here is a practical, UK compliant guide to...
HR Policies You Actually Need When Hiring Your First Employee
Hiring employee number one is exciting, and it can also feel like stepping into a maze of rules. You want to do the right thing, keep things simple, and avoid costly mistakes. This guide walks you through the core HR policies you must have in the UK, common myths that...
Not sure what you need? Let’s have a chat
Whether you’ve got an HR problem, need to get the basics sorted or want to develop your managers, let’s talk about what’s happening in your business.
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